5jdl Privacy Policy

This Privacy Policy applies to all personal information collected by 5jdl in connection with the operation of the platform at 5jdl.net, including the Android mobile app available via the Download page. It covers:

• Information provided during account registration and KYC identity verification.
• Data generated through your use of the platform, including gaming activity, deposits, and withdrawals in Philippine Peso.
• Information collected automatically when you access the platform, such as device type, browser, and IP address.

This policy does not apply to external services or websites that may be referenced elsewhere. We are not responsible for the privacy practices of third parties outside the 5jdl platform.

We collect information in two main ways: directly from you, and automatically through your use of the platform.

Information you provide directly:

• Full legal name, date of birth, and contact details provided during registration.
• Government-issued ID and supporting documents submitted for KYC verification.
• Bank account details or e-wallet information registered for PHP deposits and withdrawals.
• Communications you send to the 5jdl support team.

Information collected automatically:

5jdl uses your personal data only for the purposes it was collected for. Specific uses include:

• Account management: Creating and maintaining your account, verifying your identity, and processing your transactions in PHP.
• KYC compliance: Confirming your identity and age as required before processing your first withdrawal.
• Fraud prevention: Detecting and preventing unauthorised access, multi-accounting, and other forms of abuse.
• Customer support: Responding to queries, resolving disputes, and communicating about your account.
• Responsible gaming: Monitoring gaming activity patterns to identify potential signs of problem gambling behaviour and applying protective measures where appropriate.
• Platform improvement: Analysing aggregated, anonymised usage data to improve game selection, performance, and the overall player experience.
• Legal obligations: Retaining records as required under applicable Philippine law.

We do not use your personal data for unsolicited third-party marketing. Communications from 5jdl are limited to account-related notifications and platform announcements.

5jdl does not sell, rent, or trade your personal information to third parties. Your data may be shared in the following limited circumstances:

• Payment processors: Your bank account details and transaction data are shared with Philippine payment processors and banking partners handling your PHP deposits and withdrawals. These parties process your data under their own regulated data handling obligations.
• Technology and service providers: Service providers who assist in operating the platform — such as cloud hosting, fraud detection, and analytics tools — may have access to limited data under strict contractual obligations prohibiting its use for any purpose other than the service they provide.
• Game providers: Game software providers may receive your account identifier and game session data to facilitate gameplay. They do not receive your full personal profile or financial details.
• Legal and regulatory requirements: Where required by Philippine law, a court order, or a legitimate regulatory request, we may be required to disclose account information to relevant authorities.

5jdl implements appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. Key security measures include:

• SSL encryption: All data transmitted between your device and 5jdl is encrypted using industry-standard SSL/TLS protocols.
• OTP verification: Sensitive account actions — including login from new devices and withdrawal requests — require one-time password confirmation sent to your registered contact details.
• Access controls: KYC documents and financial data are accessible only to authorised personnel with a legitimate operational need.
• Secure storage: Data is stored on secured infrastructure with access logging and monitoring in place.

While we work to protect your data, no system is completely immune from risk. You also play a role in keeping your account secure by maintaining a strong password and not sharing your login credentials or OTP codes with anyone.

5jdl uses cookies and similar technologies to make the platform function properly and to improve your experience. The types of cookies used include:

• Essential cookies: Required for the platform to function. These handle session management, authentication tokens, and basic security checks. Disabling them will prevent you from logging in or using core features.
• Analytics cookies: Used to understand how players interact with the platform in aggregate — which pages are visited, where users drop off, and how performance can be improved. This data is anonymised and does not identify individual users.
• Preference cookies: Store your platform settings and display preferences between sessions.

You can control non-essential cookies through your browser settings. Note that disabling essential cookies will affect your ability to use the platform.

We retain your personal data for as long as your 5jdl account is active. After you close your account, we may retain certain data for a reasonable period to:

• Comply with legal and regulatory obligations under Philippine law, including financial record-keeping requirements.
• Resolve any outstanding disputes or pending transactions.
• Prevent fraud and protect the integrity of the platform.

Once the applicable retention period has passed, personal data that is no longer required is securely deleted or anonymised. KYC documents are retained for the period required for compliance and are not used for any other purpose.

As a data subject under applicable Philippine privacy law, you have the following rights regarding your personal information held by 5jdl:

To exercise any of these rights, contact our support team at [email protected] with your account details and a clear description of your request. We may need to verify your identity before processing the request.

5jdl strictly enforces a 21+ age requirement. The platform is not intended for and does not knowingly collect personal data from individuals under the age of 21.

Age is verified during the registration process and confirmed through KYC identity verification. If we become aware that a person under 21 has registered an account and provided personal data, we will close the account and delete the associated data as promptly as reasonably possible.

5jdl may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or our data handling practices. When material changes are made, we will notify registered users through the platform or by email before the changes take effect.

The effective date shown at the top of this page reflects the date of the most recent update. Continued use of 5jdl after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please contact the 5jdl team at:

[email protected]

For questions about your account or transactions, see the FAQ page. For information about your rights as a player, see our Terms & Conditions. For responsible gaming tools, visit the Responsible Gaming page.